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Booking Information

What you should know

Trip cancellation insurance - we recommend to you ...

  • keyboard_arrow_rightShort stay charges

    We charge an extra charge for short stays.

  • keyboard_arrow_rightLocal tax

    The Prices are excl. taxes. The taxes will be Euro 2,50 per person and night.

  • keyboard_arrow_rightSki passes

    You can comfortably and easily purchase the ski pass from our reception desk (same price as cable cars)

  • keyboard_arrow_rightChild discounts

    available upon request.

  • keyboard_arrow_rightDeposit

    To confirm your reservation, we require a deposit of €200.00 per person within 7 days. To avoid any charges for international transactions, please always indicate the swift code and IBAN. It is also possible to pay with your credit card (MasterCard or Visa). To do so, we require your card number and its expiration date. Deposits are held as cancellation fees.

    Bookings just for a few days will be charge the total amount from the credit card. 

  • keyboard_arrow_rightBank data

    Volksbank Tirol AG
    IBAN: AT02 4239 0005 2000 2539

  • keyboard_arrow_rightPayment methods

    • cash
    • cash cards
    • Visa or Mastercard


    Extras, for example drinks or phone charges, are payable in cash.

  • keyboard_arrow_rightArrival/departure

    Check-In: by 1.00 p.m.
    Check-Out: not later than 10.00 a.m.

    In case of early departure or late arrival, the room rate for the respectively booked days will be charged.
    Should you arrive later than 6.00 p.m., please call and inform us. 

  • keyboard_arrow_rightLost things

    If you lost things at your departure, we can send it to you if you let us know. The shipping charge you have to pay by your own. We Keep lost things for 2 weeks

  • keyboard_arrow_rightCancellation

    • up to 3 months: no cancellation fees (except deposit)
    • 3 months to 1 month prior to arrival: 40% of the total package price
    • 1 month to 1 week prior to arrival: 70% of the total package price
    • within the last week prior to arrival: 90% of the total package price

    If, for some reason, less than the total number of booked persons arrive, we still charge the full room rate. Cancellations are only valid in written form.

    The General Terms and Condition for the Hotel Business 2006 apply.
    Court of jurisdiction Landeck/Tyrol – Subject to misprints and changes.

  • keyboard_arrow_rightTrip cancellation PLUS

  • keyboard_arrow_rightTrip cancellation PREMIUM

  • keyboard_arrow_rightParking

    We provide all our guests with parking spaces as well as underground parking. No reservation is necessary. 1 parking space for each room.