No doubt you are looking forward to your holiday. However, anything might happen before you set off.
In case of cancellation, the AGBH (General Terms an Conditions of business for the Hotel Industry) apply to our establishment. (http://portal.wko.at)
That means in case of Cancellation:
- up to 3 months: no cancellation fees (except deposit)
- From 3 month up to 1 month prior to your arrival, that cancellation fee is 40% of the cost of the booking.
- From 1 month to 1 week prior to your arrival, the cancellation fee is 70 % of the cost of the booking.
- When you cancel during the last week before you arrive we will invoice you 90 % of the cost of your booking
- on early departure 100%.
To avoid unnecessary expenses in case of cancellation and mountains helicopter rescue we recommend protecting yourself with the Hotelcancellation Plus or Hotelcancellation Premium Insurance.